PAYX Group Customers

Allied Irish Bank		Bank of Ireland
Barclaycard		British Telecom
Centralen for Elektroniska Korttransaktioner (CEKAB)		Danske Bank
ANZ		Ericsson
Tieto		Experian
First Data		National Australia Group
RS2 Software		Lloyds TSB
Trintech		Verifone
Global Payments		Banelco
Canadian Imperial Bank of Commerce		Desjardins
Hewlett Packard		Royal Bank of Canada
Royal Dominion Securities		Shell
Al Rajhi Bank		PBS

 

PAYX has three main categories of customers:

1. Payment Systems Users

Any organisation that operates or manages a Payment System Solution. This includes:

• Financial Institutions, Banks, Building Societies and Credit Unions
• Retail organisations such as a large supermarkets and chains of retail stores
• Oil and fleet card management organisations
• Payment Systems Service Providers who processes transactions for third parties

 

2. Payment Systems Vendors

Any organisation that supplies a Payment Systems User with specific goods or services relating to the Payment Systems industry. This includes:

• Software vendors; complete banking solutions through to application support systems
• Card companies; for example Visa, Mastercard, Amercian Express
• Hardware vendors; manufacturers of devices through to computer systems
• Consultancy companies; specialist skills and special focus-based companies
• Market Information companies; industry publications, press and report writing companies
• Standards organisations; for example ISO, ANSI and the European Commission

 

3. Payment Systems Experts

Any individual in the Payment Systems industry who is seeking future opportunities. These people can be in any role today and who want to work as either an independent consultant or full-time employee.

The PAYX network contains experts in all levels and roles including, but not limited to:

• Managing Director / President / General Manager
• Business and Management Consultants
• Technical Specialists
• Project and Program Managers
• Industry Strategists

 

Example customer undertakings

Directly through its permanent staff and through its extensive network of consultants, PAYX has significant experience in the international payments industry. The client base is international and diverse including major financial institutions, major processors, retailers, oil companies, payment device vendors and major software product vendors.Below are a few examples

 

Payment Systems Architecture Review

PAYX was engaged by one of two major ATM processors in Canada who process for over 600 Customers nationally. PAYX conducted an extensive architecture and operational review of their payments business. The organisation operates as a major multi-party payment processing organisation utilizing an acquirer front end and a custom retail banking solution as the back end. The focus of the review was to assess the effectiveness of the current operation in terms of people, process and systems, making recommendations on the strategic direction in which the business and the infrastructure should evolve. Both short-term cost saving benefits and longer-term capability to expand existing and enter new markets were highlighted. The final report was delivered in two sections; the first provided an outline of short-term measures that could be implemented over a nine-month period that would result in multi-million dollar savings annually. The second consisted of recommendations and an approach to extending the existing architecture by integrating, at low risk, new technology and operating components. The resulting platform would be positioned to extend the company’s offering to its existing service base and provide direct entry into a number of new areas. A number of projects have subsequently been initiated and PAYX has provided key implementation resources to fast track the delivery of the early benefits.

 

Business enhancement through Web Enabling of legacy payments infrastructure

A large regional oil company located in Eastern Canada retained PAYX to review their existing proprietary fleet card strategy. The review recommended innovative technology to empower the fleet card operating businesses. Real time links were to be implemented between fleet companies and their fleet card usage, delivering a strategically powerful, lower cost and more efficient business model with lock in loyalty features. PAYX was commissioned to assemble a team to undertake the design and implementation of the solution. The project involved multiple stakeholders across the organisation as well as major fleet customers. On a technical level, the project involved the integration of Internet, Universal Data Access and RDBMS technologies with an existing legacy payments switching system, an Oracle fleet billing system and a Web Server. A unified web interface was designed and built providing data access to the payments and billing databases, as well as implementing the payments transaction processing functionality. The program was implemented as specified at less than half of the costs previously estimated by other software companies which utilized more traditional and less innovative approaches

 

BASE24 Technical Delivery Competence

• A Swedish Processor with over 40% National Market Share
• A Major Canadian ATM Processor with over 600 Customers
• An Argentine Processor with approximately 50% National Market Share
• All of the top two Irish Banks
• All of the top Canadian Banks

PAYX, its staff and consultants have an extensive background with BASE24 with numerous individuals having over 15 years specific BASE24 experience. PAYX as an organisation has worked with the above customers on projects ranging from PAYX supplying individual consultants through to undertaking fixed price BASE24 projects where PAYX has the sole responsibility for all the BASE24 solution. PAYX typically undertakes BASE24 activities including requirements analysis and documentation, staff training and knowledge transfer, design, certification testing and delivery. PAYX has delivered these on time, under budget and has been rewarded bonuses for its performance.

An executive quote from a PAYX team project was:

"We acquired a team of highly skilled resources from PAYX to lead and execute a major update project to our retail banking authorization system (BASE24). The project was successfully implemented on time and under budget. I have no doubt that PAYX delivered resources matching our needs and I have no reservations in using PAYX again.”

 

Strategic Leadership

• A Swedish Processor
• A Major Canadian Processor
• A new startup pre-paid phone business
• A UK Major Card Issuer
• An Irish Payments Software Product Company

PAYX staff and consultants have provided payments expertise, information and knowledge to each of these customers over time with ongoing professional relationships for over a decade. PAYX is positioned with these organisations as a strategic and valued international payment systems partner. PAYX works with these organisations in business and management related activities including strategic review and planning, market research, business requirements analysis and definition, product analysis, RFP production and evaluation and organisational assessment. Because of this, PAYX is positioned to deliver on the needs generated by these activities. Most recently PAYX has been or is currently involved in:

• Providing an interim executive to lead the product development and delivery for a software company
• Designing a future payments strategy including multi-system consolidation and adoption of new delivery channels
• Undertaking the complete design and implementation of a pre-paid phone inventory control system
• Working on product and market research for multi-currency merchant acquiring solutions
• Reviewing and implementing technology to deliver on a specific e-commerce strategy

 

E-Commerce Payment Card Fraud Study

A US payments product company retained PAYX to undertake a study on Internet Commerce Payment Fraud (ICPF) and recommend mitigation strategies.  Extensive research was conducted internationally to understand the dynamics of ICPF.  The focus of the study was to provide recommendations that would identify the most effective means internationally to manage fraud exposure which could then be turned into software products.  The final report highlighted a number of areas of exposure with the most critical one for this client being the inability to authenticate the payment initiator.  The study articulated a framework for the introduction and utilization of a range of existing and new expert decision systems/products and neural network pattern recognition systems as part of a comprehensive fraud management program.

 

What PAYX Achieves

To Payment Systems Users PAYX delivers new innovative solutions, individuals and organisations that can be partnered with to gain a competitive edge.

To Vendors PAYX provides the benefits of a highly focused and refined channel delivering new prospects and market exposure to a global audience.

To Expert individuals (consultant, contract, permanent) PAYX enables the finding of new challenges, new technologies, new roles and extensive international experience.

PAYX invites you to expand your knowledge of the global Payments Systems industry and utilise that knowledge in a manner that gives value to you.

 

PAYX Lines of Business

Strategic Consulting

Systems Integration

Professional Services 

Research